Exceptional Communication: The Cornerstone of Business Success

In today’s world, where language can spark inspiration, drive action, or cause division, mastering effective communication is more crucial than ever. Say It Skillfully: Speak Up. Make Your Words Matter. Win Together—the transformative new book by Molly Tschang and Marshall Goldsmith—empowers readers to harness the power of words with intention and impact.

Featuring a foreword by legendary leadership expert Ken Blanchard and an epilogue by Alan Mulally, former CEO of Ford and Boeing, this book is a masterclass in clear, courageous, and consistent communication. Blanchard’s legacy of leadership transformation and Mulally’s real-world experience guiding iconic companies through turbulence lend profound credibility and insight to the book’s message.

At its heart, Say It Skillfully is a practical and empowering guide for anyone looking to improve their communication skills—whether leading a business, managing a team, or contributing as a valued team member. It offers clear, actionable strategies to overcome fear, handle difficult conversations with grace, and use words to foster trust and connection.

Renowned executive coach Molly Tschang and world-renowned leadership thinker Marshall Goldsmith combine their decades of experience to equip readers with the tools they need to become skilled communicators in every setting.

One of the most impactful themes in the book is the importance of having courageous conversations. All too often, people avoid addressing tough issues due to fear of conflict or discomfort. Tschang and Goldsmith guide readers through these critical moments, offering strategies to face them with confidence and empathy—transforming potential friction into productive dialogue and mutual understanding.

Another vital focus of the book is the nuanced art of giving and receiving feedback. Constructive feedback can be incredibly powerful—but only when it’s offered with empathy and received with openness. Readers learn how to share insights that uplift and inspire rather than criticize and discourage, and how to turn even challenging feedback into opportunities for personal and professional growth.

The authors also emphasize the value of building a culture of open communication. In high-performing organizations, transparency, psychological safety, and mutual respect are not just ideals—they’re everyday practices. Through practical advice, the book offers leaders a roadmap to creating workplaces where people feel heard, valued, and engaged.

Real-life stories and practical examples throughout the book bring these concepts to life. Whether in boardrooms or daily team meetings, readers will recognize familiar challenges and discover how to apply these communication techniques in their own environments.

Ken Blanchard’s foreword provides a compelling introduction, reminding readers that effective communication is the bedrock of inspiring leadership. His reflections set the stage for the transformative journey that follows.

The book concludes with an epilogue from Alan Mulally, who draws on his leadership at Ford and Boeing to illustrate how authentic, consistent communication can drive alignment and extraordinary results. His experiences underscore the core truth of the book: success isn’t just about having great ideas—it’s about delivering them with clarity and purpose.

Say It Skillfully is a must-read for leaders, professionals, and anyone looking to advance their careers or enrich their relationships through better communication. By applying the principles shared in this book, readers can transform their communication style and, in turn, elevate their impact—both personally and professionally.

Available beginning May 20th in print, ebook, and audiobook formats, Say It Skillfully is an essential resource for every bookshelf. Don’t miss this opportunity to elevate your communication—and your success—by mastering the language of leadership. Get your copy today at Amazon.

Enjoy a free copy of Say It Skillfully®: The Me-You-We Framework audiobook: https://sayitskillfully.zoundy.com/Enjoy