The pros and cons of outsourcing services as a business

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The goal of almost every business is to make money – which isn’t a bad thing. This is why business owners, like you, look to cut expenses and maximize profits as best they can without compromising their staff or their products. 

This leads many business owners to consider outsourcing. It offers the opportunity to complete essential tasks more efficiently whilst saving money. Sounds too good to be true right? Well for some, they simply view this as another expense. 

There are a number of services that you can outsource, such as marketing, accounting, cleaning, security, and site maintenance. Many of these can be handled by a facilities management company – so the question is, are they worth it? 

To help you with your decision, we’ve outlined the pros and cons of outsourcing services as a business: 

Pro: Less Pressure on HR

Some of the tasks that take up a lot of time for any human resources team is hiring, training, and dismissing staff members. When you outsource services, such as cleaning, there will be less staff that your HR team needs to look after. The service provider will take care of all of this for you, so your team can focus more on your internal employees and provide them with better care. 

Con: Trust 

No matter how many checks you put into place, you are ultimately entrusting a part of your business to a stranger. This is a person/s who you might not screen personally, and who won’t have the same familiarity with your companies culture and values. This doesn’t mean things will go wrong, it’s simply something worth considering. 

Pro: High Training Standards

Think about it – for an outsourcing company to be successful, they need to have great staff on their books to fulfil the needs of their clients. This is why many outsourcing companies provide the best possible training for their team. 

This is a huge advantage of outsourcing; you can get highly skilled workers for a cheaper than it would be to hire them in house. Furthermore, you won’t have to provide this training yourself, which frees up your funds for other things. 

Con: Lack of Organizational Knowledge

Outsourced employees won’t get the same immersion into your company culture that an internal hire would. This means they may be unfamiliar with procedures, policies, and other key aspects of your operation. 

Pro: Cost Saving

This is by far one of the biggest benefits of outsourcing. Take cleaning as an example. An in-house cleaning staff requires training, a salary, benefits, insurance, and supplies to complete their tasks. You will need to cover all of these expenses and more. A facilities management company, however, will cover all of these expenses and charge a small percentage of them to you. 

Final Thoughts

Whilst there are some cons to outsourcing, they are far outweighed by the pros. So, perhaps it might be time to consider outsourcing some of the tasks in your business?